Here is the latest update on how Way to Russia's advertisers are performing.

At Way to Russia we find all the best providers for all the travel services you need (accommodation, train tickets, tours and so on) and put them on our website. This saves you the hassle of trawling the internet to find companies you have never heard of (whose reliability is not guaranteed) for each travel service you need.

We monitor these companies to make sure they are providing quality customer service. And you will find our latest report on their performance below (based on customers' feedback and mystery shoppers requests):

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The main difference between Way to Russia and all other travel guides is that we constantly monitor the quality of our advertisers’ customer service. There’s a lot of work done by our managers, who check the correspondence, send in “mystery shopper” requests, and nag the providers who don’t reply within 24 hours just to ensure that when you book through Way to Russia you get the best experience possible.

In order to make all the results of this work transparent and to inform you which companies perform the best, we put together this bi-monthly report that tells nothing but the truth about the service providers’ customer support. Be sure to check the most recent report before you book.

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