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If you buy your train tickets through a travel agency or online, it will now be harder to get them refunded in case you decide to cancel or make any changes to your plans.
According to the new directive #787А issued by The Russian Railways on 29.10.2007 (which came into effect on the 1st December 2007), a passenger can only get a refund for their train tickets
1) in person, and
2) after a valid ID is presented.
In other words the agency where you bought your tickets cannot return them and get a refund -- now the passengers themselves have to do that.
According to the new directive #787А issued by The Russian Railways on 29.10.2007 (which came into effect on the 1st December 2007), a passenger can only get a refund for their train tickets
1) in person, and
2) after a valid ID is presented.
In other words the agency where you bought your tickets cannot return them and get a refund -- now the passengers themselves have to do that.
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